Revenue Operations Specialist (Salesforce/AI)

Location: Hybrid work from the Boston or Waltham, Massachusetts offices

Salary: $68,640–$85,800 USD per year, with potential bonus or on-target commission eligibility depending on the role.

Company

hirify.global provides tools and support that help businesses, nonprofits, entrepreneurs, and individuals grow online.

What you will do

• Support cross-functional Revenue Operations initiatives across Sales, Customer Success, Marketing, Enablement, and other go-to-market teams.
• Gather requirements, analyze processes, and translate business needs into scalable operational and system solutions.
• Build and maintain Salesforce configurations, including flows, validation rules, assignment logic, reports, dashboards, and other enhancements.
• Analyze go-to-market and customer lifecycle data, build performance dashboards, and provide actionable insights.
• Improve data quality, reporting consistency, documentation, and governance across revenue systems.
• Implement AI-powered automation, troubleshoot system and process issues, and support testing, deployment, and ongoing optimization.

Requirements

• 1–3 years of experience in Revenue Operations, Sales Operations, Customer Success Operations, Marketing Operations, Business Operations, or a related function.
• Strong analytical, problem-solving, communication, and requirements-gathering skills.
• Experience building reports and dashboards and converting business data into clear insights.
• Understanding of go-to-market processes, sales metrics, and the customer lifecycle.
• Experience using AI tools such as ChatGPT or Claude, plus proficiency in Excel or similar analytical tools.
• Bachelor’s degree in Business Administration, Economics, Analytics, Finance, or a related field, or equivalent professional experience.

Nice to have

• Salesforce configuration, administration, automation experience, or a Salesforce certification.
• Experience with Customer Success, sales engagement, marketing automation, BI platforms, lead routing, lifecycle management, or pipeline processes.
• Familiarity with SQL, SOQL, APIs, integrations, advanced data analysis, JIRA, or agile environments.
• Experience in a SaaS or subscription-based business.

Culture & Benefits

• Hybrid work combining remote flexibility with in-person collaboration, live training, and office access.
• Paid leave and a benefits package supporting employee and family health and well-being.
• Professional development, coaching, learning opportunities, and stretch assignments.
• Programs supporting diversity, inclusion, and employee education.