Release of Information Specialist (Healthcare)

Location: Remote, United States. Candidates living within 45 minutes of a hirify.global office are expected to follow a hybrid schedule. Applications are not accepted from Alaska, California, Colorado, Connecticut, Maine, Massachusetts, Minnesota, New Jersey, New York, Oregon, Washington State, or Washington, DC.

Salary: $44,000–$60,000 per year at the commencement of employment.

Company

hirify.global provides personalized virtual behavioral healthcare for people navigating mental health conditions, substance use disorders, and eating disorders.

What you will do

• Process requests for protected health information in line with company, state, and federal requirements.
• Review authorizations, subpoenas, affidavits, powers of attorney, and other documentation to determine request validity.
• Retrieve, verify, scan, upload, and release accurate patient records in the requested format.
• Track requests through completion, document disclosures, and notify requesters when documentation is invalid.
• Respond to medical records calls, messages, emails, and internal requests.
• Support operational initiatives, training, and performance improvement within the health information management function.

Requirements

• Associate degree or equivalent release-of-information experience.
• At least 1 year of experience in a behavioral health medical records department or related field.
• Experience with email, phones, fax, copiers, MS Office, and other business applications.
• Strong prioritization, attention to detail, communication, and confidentiality skills.
• Work authorization in the United States and native or bilingual English proficiency.
• Willingness to use Google Suite, Slack, Zoom, Dropbox, Salesforce, EMR, and survey software daily.

Culture & Benefits

• Work focused on expanding access to personalized behavioral healthcare.
• Collaboration with forward-thinking professionals addressing the mental health crisis.
• Comprehensive benefits for full-time, exempt employees.
• Potential stock options and other company-sponsored benefits may be included in the total compensation package.
• Values include connection, evidence-based curiosity, and commitment to action.