Area Lead Health Information Specialist

Location: Nashville, Tennessee, with travel of 75% or more to Green Hills Nashville, Lebanon, Tullahoma, and Clarksville, Tennessee. Hybrid role with the ability to commute between locations as needed.

Company

hirify.global provides secure, accessible, and actionable healthcare data collaboration solutions for providers, health plans, researchers, and life sciences organizations.

What you will do

• Receive, process, retrieve, and disclose patient health information in accordance with company, facility, and HIPAA requirements.
• Assemble, scan, copy, digitize, review, and transmit medical records while maintaining accuracy, completeness, confidentiality, and security.
• Manage requests from facility and external sources, answer calls, support walk-ins, and handle related administrative duties such as faxes, mail, data entry, and pickup scheduling.
• Lead daily huddles, training sessions, onboarding, shadowing, and professional development for Health Information Specialist staff.
• Provide regional coverage, support quality assurance and productivity initiatives, generate reports, and communicate operational issues to management and senior leadership.

Requirements

• High school diploma or GED and at least one year of health information-related experience.
• Must be able to travel locally or regionally 75% or more of the time and commute between assigned locations.
• Knowledge of release of information processes, HIPAA compliance, medical privacy, and secure handling of patient records.
• Basic computer proficiency, strong data-entry and organizational skills, and the ability to manage multiple priorities with minimal supervision.
• Professional verbal and written communication skills in English, including presentation skills for small groups.
• Ability to work variable operating hours, overtime during peak seasons, and in a fast-paced environment.

Nice to have

• Two or more years of health information-related experience.
• Experience with EPIC or Cerner electronic health record systems.
• Production or metric-based work experience and familiarity with productivity standards.
• In-person customer service experience and the ability to build relationships with onsite clients.
• Experience suggesting process improvements and providing feedback to internal stakeholders.

Culture & Benefits

• Full-time regular employment with PTO, health, vision, and dental insurance, a 401(k) savings plan, and tuition assistance.
• Comprehensive onsite and virtual training followed by job shadowing with an assigned mentor.
• Company-provided equipment, including a computer, monitor, virtual phone, and related tools.
• Post-offer health screenings and vaccination requirements may apply depending on the client facility and state.
• This job is not eligible for employment sponsorship.