HR Support Specialist

Location: Park Plaza III, Mexico Office

Company

hirify.global provides payment technology and software solutions for credit, debit, prepaid, and merchant services.

What you will do

• Provide administrative and operational support for HR-related inquiries from employees, candidates, retirees, beneficiaries, and HR representatives.
• Manage employee lifecycle administration, including onboarding and offboarding.
• Enter, administer, validate, and audit employee data in Workday.
• Respond to Tier 1 inquiries, explain HR policies and procedures, resolve issues, and escalate cases when needed.
• Conduct orientation sessions for new employees and maintain employee records, contracts, attendance records, and incident documentation.
• Support assigned HR tasks and projects while maintaining awareness of local policies and procedures.

Requirements

• Bilingual Spanish and English communication skills required.
• High school diploma or equivalent required; a bachelor’s degree in Human Resources, Business Administration, or a related field is preferred.
• At least 2 years of relevant experience in a human resources role.
• Experience with HRIS systems and customer service platforms.
• Proven ability to maintain employee confidentiality and strong attention to detail.
• Strong time management, communication, interpersonal, HR technology, and HR compliance skills.

Nice to have

• 3–5 years of experience in a human resources role.
• General knowledge of employee benefit programs and basic payroll processes.
• Experience with Workday.

Culture & Benefits

• Full-time position supporting a hirify.global technology organization.
• Opportunity to work with HR practices, policies, procedures, and local compliance requirements.