Operations SME (Data Centers)

Location: DFW01_02, United States; occasional travel required for training and meetings.

Company

hirify.global operates a data center portfolio requiring reliable, safe, and standardized operations.

What you will do

• Perform CMMS QA/QC audits of change requests, preventive maintenance, and corrective work orders.
• Conduct on-site observations of critical manipulations and maintenance activities, document discrepancies, and provide actionable feedback.
• Assess technician proficiency through critical manipulation interviews and monthly training retention interviews.
• Participate in operations drills, AMMO audits, and Field Service Bulletin execution.
• Support CAB meetings, incident response, troubleshooting, post-incident documentation, and CAPEX project closeout reviews.
• Identify operational gaps, recommend corrective actions, and help develop standardized best practices.

Requirements

• 10 years of related experience with a bachelor's degree preferred, or 12–15 years of related experience in lieu of a degree.
• In-depth knowledge of applicable rules, laws, codes, regulations, and ordinances for data, communications, and MEP projects.
• Experience creating and maintaining training processes and developing ongoing training and development programs.
• Ability to interpret complex project documents, including AutoCAD, Visio, and PDF files.
• Ability to manage projects and time, prepare operational standards and tracking documents, estimate project costs, and track budgets, purchase orders, invoices, and RFP processes.
• Strong problem-solving, presentation, communication, organizational, and independent-working skills; proficiency with Excel, Outlook, Word, and PowerPoint.

Culture & Benefits

• Full-time position focused on operational excellence, safety, reliability, and continuous improvement.
• Regular collaboration with site leadership, central operations, training teams, managers, clients, and customers.
• Occasional travel for training and meetings.