Talent Partner - Operations (Fintech)

Location: London, UK; hybrid. Work from home is available on Mondays and Fridays, with in-office collaboration on the other days.

Company

hirify.global is a profitable fintech company building technology for consumer lending, credit cards, and car finance across the UK and US.

What you will do

• Own end-to-end, high-volume hiring across Complaints, Fraud, Financial Crime, and Customer Operations.
• Build scalable recruitment processes and maintain strong candidate and hiring manager experiences.
• Partner with business leaders, using data, insight, and empathy to guide hiring decisions.
• Adapt recruitment processes as hiring volume and business priorities change.
• Use AI and automation to streamline workflows and identify new sourcing channels and talent pools.
• Analyze historical data, plan pipeline needs, and improve conversion efficiency by addressing bottlenecks.

Requirements

• Experience hiring for Operations roles or managing high-volume recruitment.
• Strong stakeholder management skills, including the ability to build relationships and challenge decisions constructively.
• Data-driven approach with experience using analytics to improve recruitment processes and reporting on outcomes.
• Excellent written and verbal communication skills, with the ability to tailor messages and build trust at all levels.
• Experience incorporating AI into everyday workflows.
• Experience in fast-paced, scaling organizations and flexibility to support hiring outside the core remit.

Culture & Benefits

• High ownership, autonomy, and direct impact on company growth.
• Low-ego culture focused on humility, transparency, listening, and mutual respect.
• Equity included in the compensation package.
• Private health insurance and well-being support.
• Fresh, healthy office lunches prepared by in-house chefs from Tuesday to Thursday.
• Inclusive and open workplace in London.

Hiring process

• 15-minute online cognitive assessment followed by a 30-minute Talent screening.
• 45-minute interview with a member of the Talent team.
• Final onsite stage: a 40-minute task presentation and a 20-minute interview with the VP of People / Chief of Staff.