Digital Sales Account Manager

Location: On-site in Nashville, TN; candidates must be located in Nashville or willing to relocate. Occasional travel to customers or internal meetings may be required for approximately 5% of the time. Candidates residing in Hawaii are not currently eligible.

Target compensation: $90,000–$100,000 USD annually, including base salary and bonus.

Company

hirify.global is a global software and cloud solutions provider operating across more than 70 countries, with a focus on software, cloud, data, and AI.

What you will do

• Acquire new SME customers and expand revenue across assigned digital solution accounts.
• Build trusted client relationships and act as the primary advisor for digital service inquiries.
• Develop renewal strategies, lead contract negotiations, and improve customer retention.
• Coordinate with technical support, product specialists, pre-sales, and other internal teams to resolve customer and billing issues.
• Identify upsell and cross-sell opportunities using account data, market intelligence, and targeted sales campaigns.
• Track client engagement, satisfaction, revenue growth, pipeline development, lead conversion, and quota attainment.

Requirements

• Based in Nashville, TN, or willing to relocate to Nashville.
• 2–3 years of technology sales experience.
• Practical experience using AI to improve workflows, automate tasks, support decision-making, or increase impact.
• Strong verbal communication, negotiation, relationship-building, customer onboarding, and issue-resolution skills.
• High school diploma or equivalent experience; a college degree is preferred.
• Ability to understand client business challenges and translate them into viable technical solutions.

Nice to have

• Experience with CRM systems or request-tracking tools.
• Previous sales experience beyond the required technology sales background.
• Leadership, coaching, and sales team development experience.
• Knowledge of industry developments, emerging technologies, and account management practices.

Culture & Benefits

• Quarterly bonus structure and comprehensive employee benefits.
• Medical, dental, vision, pet, legal, identity, accident, and critical illness coverage options.
• 401(k) plan with employer matching, paid holidays, vacation time, and additional paid days off.
• Employee stock purchase plan, tuition reimbursement, and learning and development opportunities.
• Independent work environment with decision-making autonomy and an inclusive, collaborative culture.
• The organization supports remote work in some roles, while this position requires on-site work in Nashville.