Relationship Banker, Flagship Manhattan, NY

Location: Midtown, Manhattan, New York, United States; onsite branch role with branch hours that may include weekends and evenings

Annual base pay: $38,250–$61,000 USD

Company

Global financial services organization evolving toward a technology-driven, customer-centric banking model.

What you will do

• Build and maintain long-term customer relationships by understanding financial needs and providing tailored banking, lending, and investment solutions.
• Promote and cross-sell banking products and services to achieve or exceed sales targets.
• Prospect for new clients through networking, referrals, outbound calls, portfolio management, and community engagement.
• Deliver personalized service, resolve customer concerns, and educate customers about digital banking and self-service tools.
• Collaborate with branch colleagues and partners to achieve branch goals and support nearby branches when needed.
• Follow regulatory requirements and internal policies for risk management and fraud defense.

Requirements

• High school diploma or GED required; a related bachelor's degree or equivalent experience is preferred.
• At least 3 years of experience selling products or services in an incentive-based environment, or qualifying retail banking, financial services, consultative relationship sales, or hirify.global experience.
• At least 12 months of customer service experience in a high-volume, fast-paced, changing environment.
• Strong relationship-building, customer service, communication, consultative selling, and influence skills.
• Digital tools, computer proficiency, basic math skills, and the ability to manage multiple priorities.
• Must be legally authorized to work full time in the United States without employer sponsorship.

Nice to have

• Established work history or equivalent experience, training, military service, or education.
• Experience with Microsoft Office products.

Culture & Benefits

• Customer-centric environment focused on innovation, professional growth, and challenging conventional approaches.
• Competitive rewards package based on contribution and delivered value.
• Benefits designed to support employees, families, and overall well-being.
• Inclusive and accessible application process with accommodations available.
• Strong risk culture with proactive responsibility for risk management at every level.