Coordinator, Case Management (Title IX)

Location: Chicago, IL, USA; hybrid schedule with four in-office days per week, Monday–Thursday

Salary: $70,000–$90,000 per year

Company

hirify.global is a large healthcare education organization serving more than 97,000 students across five accredited institutions and addressing the U.S. healthcare workforce shortage.

What you will do

• Conduct intake and first-line review of complaints, inquiries, and reports involving Title IX, sex-based misconduct, harassment, discrimination, and access.
• Conduct intake interviews, explain investigation processes, coordinate outreach, and arrange supportive measures.
• Assist Legal and the Office of Non-Discrimination and Access with case management and investigations.
• Triage Situational Intervention Team reports, coordinate follow-up, and maintain documentation in the SpeakUp/EQS system.
• Maintain correspondence, tracking systems, newsletters, and institutional web pages.
• Analyze reporting data to identify trends and training needs across institutions.

Requirements

• Bachelor’s degree required; a master’s or other graduate degree is preferred.
• 3+ years of higher education compliance experience, preferably in Title IX, ADA/Title 504, or student affairs.
• Strong organization, prioritization, communication, active listening, and diplomatic skills.
• Ability to independently manage confidential and sensitive matters with sound judgment.
• Strong analytical and creative problem-solving skills, including qualitative and quantitative data analysis.
• Ability to work collaboratively with Legal, Human Resources, Safety and Security, Regulatory Affairs, and institutional leaders.

Culture & Benefits

• Hybrid work environment with regular in-office collaboration.
• Health, dental, vision, life, and disability insurance.
• 401(k) retirement program with a 6% employer match.
• Flexible Time Off policy and 12 paid holidays.
• Work supporting healthcare education, student well-being, and workforce development.