Claim Operations Specialist

Location: MN - St. Paul, United States

Salary: $45,400–$74,900 annually, plus performance-based cash incentive eligibility.

Company

hirify.global is a property and casualty insurance company focused on serving customers and communities through collaborative and innovative operations.

What you will do

• Respond to customer questions and concerns, triage callers, and answer claim status and payment inquiries.
• Partner with claim professionals to document claim files, request records, review medical bills and wage statements, and prepare legal and medical review materials.
• Process claim payments, vendor invoices, attorney expenses, medical processing fees, returned checks, voided checks, and credits.
• Maintain accurate records, update data discrepancies, generate operational and financial reports, and document completed work.
• Perform financial controls, reconciliations, data assessments, and data entries in line with established standards.
• Process incoming and outgoing mail, manage claim file storage transitions, and distribute supplies or equipment.

Requirements

• High school diploma or GED.
• One year of service-related work experience or a bachelor’s degree.
• Experience using Microsoft Office, email, web-enabled applications, and database software.
• Strong verbal and written communication, analytical thinking, judgment, decision-making, accountability, and relationship management skills.
• Ability to occasionally lift items weighing up to 20 pounds.

Culture & Benefits

• Health insurance coverage is available from the first day of employment for eligible employees and family members.
• Dollar-for-dollar 401(k) matching is provided on the first 5% of eligible pay, along with a hirify.global-funded pension plan.
• At least 20 paid days off annually plus nine paid company holidays.
• Wellness resources include discounts, caregiving support, mental health services, counseling, and health coaching.
• Volunteer and matching gift programs support community involvement.