Sr. Program Manager

Location: Boston, MA, United States; on-site presence required

Salary: $100,000–$140,000 per year

Company

hirify.global is a global fintech company providing insurance, reinsurance, payroll, benefits, cybersecurity, mortgage, and related services through technology and human support.

What you will do

• Lead the strategy, governance, roadmap, and end-to-end delivery of large-scale programs comprising multiple interdependent projects.
• Manage program timelines, budgets, forecasts, deliverables, risks, dependencies, and issue resolution.
• Coordinate operations, technology, client service, and business stakeholders to drive alignment and accountability.
• Manage third-party vendors and external partners, monitoring performance and delivery quality.
• Provide executive-level reporting and lead stakeholder and steering committee communications.
• Drive operational improvements, change management, adoption, and realization of program-level business outcomes.

Requirements

• 5+ years of experience managing complex, cross-functional initiatives and multiple concurrent projects or programs.
• Experience managing program budgets, forecasting, financial tracking, vendors, and external partners.
• Strong communication, analytical, organizational, and problem-solving skills, including engagement with senior and executive stakeholders.
• Experience with Agile, Waterfall, or hybrid program delivery frameworks.
• Bachelor’s degree in Business Administration, Project Management, Operations, or a related field, or equivalent experience.
• Comfort with an on-site presence in Boston, MA to support collaboration, team leadership, and cross-functional partnership.

Nice to have

• Experience with call center initiatives, digital transformation, process improvement, workflow optimization, or customer service programs.
• Experience in insurance brokerage, financial services, client service, operations, or digital service delivery.
• Experience with Microsoft Project, Jira, Asana, Trello, Monday.com, or similar tools.
• PMP, PgMP, or a similar certification.

Culture & Benefits

• Medical, dental, vision, life, and disability insurance.
• Paid time off, holidays, paid sick time, and employee assistance resources.
• 401(k) plan with immediate vesting, HSA and FSA options, and commuter benefits.
• Paid maternity and paternity leave, including for adoptive parents, plus family and pet-related benefits.
• Wellness resources and a complimentary Calm app subscription.