Insurance Administrator (Insurance)

Location: UK - London; fully remote

Company

hirify.global is a technology-driven insurance company combining insurance, technology, and behavioural science to create engaging group insurance products.

What you will do

• Manage ongoing insurance and hirify.global policy administration for a portfolio of clients.
• Support sales, customer success, advisers, intermediaries, and clients with insurance queries and administration.
• Request anniversary data, review and issue invoices, and prepare anniversary accounts.
• Review, format, and issue policy schedules and related documentation.
• Keep clients and advisers informed throughout the service journey.
• Participate in customer account management meetings and handle ad-hoc insurance queries.

Requirements

• At least 1 year of Group Risk and/or Healthcare administration experience.
• Technical knowledge of Group Life, Group Critical Illness, Group Income Protection, Healthcare, and/or Dental products.
• GR1 or IF7 qualification, or willingness to work toward one.
• Strong written and verbal communication, excellent attention to detail, and confidence using Excel.
• Ability to work with multiple technologies, including AI, and to deliver accurate, first-time-right customer service.
• Ability to work under pressure, adapt processes, and explain complex information clearly to customers.

Culture & Benefits

• Fully remote working package with a laptop, desk, chair, and related equipment.
• Flexible and hybrid working options with access to an office between Moorgate and Old Street.
• Private medical insurance, health cash plan, income protection, and 6x salary life assurance.
• 3% company pension contribution and 25 days of annual leave plus one additional personal day.
• Share option potential, professional coaching, financial coaching, volunteering opportunities, and generous parental leave.
• Monthly personal development budget and access to wellbeing rewards, discounts, and fitness and meditation services.