Senior Account Manager - Enterprise Sales (SaaS)

Location: Remote, but candidates must be based in Mumbai, India. The role includes regular in-person customer meetings and onsite visits, with working hours aligned to customer coverage.

Company

hirify.global is a cloud-based software testing platform serving more than 50,000 customers with manual and automated testing, visual regression, accessibility, test management, and AI-powered testing capabilities.

What you will do

• Own a portfolio of strategic enterprise customers and drive long-term revenue growth, retention, and net revenue growth.
• Identify expansion opportunities using usage data, customer maturity, organizational structure, and business goals.
• Lead upsell, cross-sell, and renewal activities across a multi-product SaaS portfolio.
• Build trusted relationships with engineering leaders, technical stakeholders, executive sponsors, and economic buyers.
• Strengthen customer partnerships through regular meetings, including onsite visits.
• Coordinate internal teams and maintain Salesforce data quality for forecasting and decision-making.

Requirements

• 8–10 years of B2B SaaS experience, including 3–4 years in farming or an account-management-focused role.
• Proven success meeting or exceeding expansion, renewal, and net revenue retention targets.
• Recent experience in account management, farming, expansion, upselling, and cross-selling.
• Strong understanding of SaaS or SaaS-adjacent business models and experience selling to technical and executive audiences.
• Willingness to work region-aligned time zones and be based in Mumbai, India.
• Bachelor’s degree required; an engineering or technology background is preferred.

Nice to have

• Experience with international sales and account management in global markets.
• Experience working in a fast-paced, self-directed startup environment.

Culture & Benefits

• Remote-first work environment with the ability to work from home.
• Remote-first allowance for home-office setup, connectivity, accessories, coworking spaces, and wellbeing.
• INR 5,00,000 medical insurance coverage for the employee, spouse, dependent children, and parents or parents-in-law.
• 25 days of paid annual and sick leave, public holidays, and special life-event leave.
• Statutory gratuity benefits under the Payment of Gratuity Act, 1972.