Continuous Improvement Senior Consultant (Workday/ServiceNow)

Location: Krakow, Lesser Poland, Poland; hybrid work with 8 office days per month

Company

hirify.global develops technology and solutions that help industries operate more efficiently and sustainably.

What you will do

• Partner with HR Operations leadership and teams to adopt new tools, frameworks, and ways of working.
• Lead end-to-end Continuous Improvement and HR Operations projects, including planning, execution, risk mitigation, and delivery.
• Identify and quantify process improvement opportunities to improve operational efficiency, service performance, data quality, and customer experience.
• Analyze operational and performance data and prepare reports, dashboards, and actionable recommendations.
• Manage stakeholders across global, regional, and country leadership while ensuring alignment and clear communication.
• Apply root cause analysis and problem-solving frameworks, and mentor colleagues in Continuous Improvement and Project Management practices.

Requirements

• 8+ years of experience in HR Operations, HR Shared Services, or GBS/SSC environments, including mandatory previous HR Operations experience.
• Proven experience leading Project Management and Continuous Improvement initiatives.
• Lean Six Sigma Green Belt or Black Belt qualification with experience leading Lean Six Sigma projects.
• Strong skills in root cause analysis, problem-solving, performance management, KPI design and governance, and data analytics.
• Hands-on operational experience with Workday and/or ServiceNow.
• Fluent English with excellent written and verbal communication skills and confidence engaging senior stakeholders.

Nice to have

• Experience leading or contributing to AI and automation implementation projects within HR Services.

Culture & Benefits

• Stable employment at a company with a long history of innovation and technology.
• International environment with experienced experts.
• Individual development and training opportunities, including job-specific and soft-skills training.
• Private medical care, including family-member coverage, and life insurance.
• Annual bonus, internal share purchase program, and other financial benefits.
• Additional benefits including healthy-lifestyle offerings, knowledge sharing, and team-building activities.