Senior Solutions Specialist

Location: Europe, either from one of hirify.global's existing offices or fully remote. Flexible hours may occasionally be required to support US-based customer projects.

Company

hirify.global provides a subscription management and billing platform for B2B SaaS companies, covering quote-to-cash, CPQ, billing, revenue recognition, and financial reporting.

What you will do

• Onboard new customers and roll out hirify.global by translating business requirements into effective product solutions.
• Run implementation workshops, guide customers through deployment, and deliver training before go-live.
• Provide consultancy on structural changes, product optimization, and connected integrations.
• Educate customers on product and service usage while maintaining strong application and industry knowledge.
• Share customer needs and feedback with the product team to support future development.
• Manage escalations, reporting, internal knowledge sharing, and commercially sustainable Professional Services delivery.

Requirements

• Previous consulting experience with a strong problem-solving mindset.
• Technical implementation or solutions engineering experience, including integrations and CRM systems such as HubSpot or Salesforce.
• Experience with order-to-cash processes, Sales or Customer Success collaboration, and ERP or subscription management solutions.
• 5+ years of experience in Software or SaaS.
• Fluent English required; excellent written and verbal communication skills.
• Bachelor's degree in Computer Science or a related field, with occasional flexibility to support US customer projects.

Nice to have

• Practical interest in applying AI to improve products and customer outcomes.
• Additional language skills, especially German.

Culture & Benefits

• Remote-friendly setup with flexible hours and trusted work-life boundaries.
• Opportunity to influence an innovative subscription management platform and customer scaling.
• Annual company kick-offs and regular team lunches and after-work gatherings.
• Mentorship, learning programs, and opportunities for professional growth.
• Inclusive, transparent, collaborative workplace with a strong focus on employee well-being.