Case Aide

Location: Phoenix, Arizona, USA; combination of office, remote, and field work within the service delivery area

Compensation: $18.45 per hour

Company

hirify.global is an international humanitarian NGO supporting people affected by conflict and disaster across more than 40 countries and 29 U.S. cities.

What you will do

• Help refugees and qualified immigrants access housing, healthcare, transportation, childcare, and other essential services.
• Support caseworkers in implementing individualized self-sufficiency and employability plans.
• Connect clients with community programs that promote integration and economic stability.
• Document client interactions accurately and enter information into internal databases.
• Coordinate with IRC staff, service providers, and community partners to support service delivery.
• Provide transportation or accompany clients to appointments, job interviews, and service agencies; assist with referrals, scheduling, administration, and qualified interpretation.

Requirements

• High school diploma required.
• At least one year of relevant experience is strongly preferred; experience with refugee or immigrant populations is preferred.
• Strong relationship-building, diplomacy, networking, organization, time management, and problem-solving skills.
• Ability to work effectively in a multicultural environment and manage multiple responsibilities.
• Proficiency in Microsoft Office and digital tools for data entry and research.
• Fluent English, a valid driver's license, active insurance, reliable transportation, and an Arizona fingerprint clearance card or eligibility to obtain one are required.

Nice to have

• Proficiency in languages commonly spoken by refugee and immigrant communities.
• Experience working with refugee or immigrant populations.

Culture & Benefits

• Inclusive and welcoming work environment focused on dignity, safety, equality, service, and accountability.
• Combination of office, remote, and field work, with occasional evening or weekend work.
• Paid sick leave, U.S. holidays, and 20–25 paid time-off days depending on role and tenure.
• Medical, dental, vision, flexible spending, disability, and life insurance benefits.
• 403(b) retirement savings plan with employer matching and an Employee Assistance Program.