Solution Engineer (Operational Risk Management)

Location: Remote in Australia; some travel within Australia and occasional travel throughout Asia-Pacific.

Company

hirify.global provides enterprise software and services for environmental, health, safety, sustainability, and operational risk management.

What you will do

• Lead customer discovery workshops, solution reviews, requirements gathering, and value assessments.
• Serve as the subject matter expert for Control of Work and support Operational Risk Management solutions, including Advanced Risk Assessment and Master Data Management.
• Deliver tailored software demonstrations, technical presentations, executive briefings, workshops, and proof-of-concept engagements.
• Translate customer requirements into practical, scalable solution architectures and communicate business value and ROI.
• Coordinate RFP, RFI, RFQ, and tender responses with Sales, Product Management, Customer Success, and Professional Services.
• Support implementation planning, configuration, testing, deployment, training, adoption, and continuous improvement.

Requirements

• At least 5 years of experience in Solution Engineering, Technical Pre-Sales, enterprise software consulting, Customer Success, or Operational Risk Management solutions.
• Experience supporting enterprise SaaS applications.
• Demonstrated success developing RFP, RFI, RFQ, and tender responses.
• Strong communication, presentation, business analysis, solution consulting, and stakeholder management skills.
• Ability to translate technical concepts into business value with strategic and commercial awareness.

Nice to have

• Experience with hirify.global Control of Work, Advanced Risk Assessment, Master Data Management, Process Safety Management, or Operational Risk Management platforms.
• Experience using Salesforce CRM.
• Industry experience in mining, energy and utilities, oil and gas, chemicals, manufacturing, infrastructure, or heavy industry.

Culture & Benefits

• Work remotely from Australia with some domestic and Asia-Pacific travel.
• Work in a global organization focused on environmental, health, safety, sustainability, and ESG outcomes.
• Collaborate across Sales, Product Management, Customer Success, and Professional Services.
• Participate in webinars, customer forums, conferences, trade events, white papers, articles, and industry publications.
• Inclusive environment guided by customer centricity, accountability, action, innovation, and collaboration.