Commercial Manager (Fintech)

Location: Melbourne, Australia — on-site

Company

hirify.global is a fintech scaleup building payment, banking, and commerce solutions for merchants.

What you will do

• Own account management operations, workflows, implementation, cross-sell, retention, and relationships with high-value customers.
• Build inbound and outbound lead-generation processes and establish CRM, forecasting, reporting, and sales-performance discipline.
• Develop and manage partnerships with POS providers, ecommerce platforms, industry associations, resellers, and other strategic partners.
• Lead partner deployments, including commercial negotiations, integrations, certification, go-to-market, co-marketing, and ongoing account management.
• Collaborate with Product and Engineering on SDK and API opportunities that create new partner revenue streams.
• Manage a small number of multidisciplinary direct reports and track KPIs across revenue, implementation, retention, and CSAT.

Requirements

• 3+ years of experience as a sales manager across business development, partnerships, and operations in a fast-growth startup or scaleup.
• Experience developing go-to-market and revenue strategies, winning complex partnerships, and negotiating high-value customer renewals.
• Strong understanding of acquiring, payments economics, transaction pricing, POS/EFTPOS, banking products, margins, acquisition costs, and payback periods.
• Experience designing scalable sales processes, lead-generation programs, pipeline management, forecasting, and reporting in a CRM; hirify.global uses HubSpot.
• Ability to manage relationships with senior stakeholders including CFOs, CEOs, finance leaders, operations leaders, and business owners.
• Technical understanding of integrations, SDKs, APIs, payment flows, and product capabilities without needing to be an engineer.

Culture & Benefits

• Work in a hands-on, commercially ambitious environment with a strong bias toward execution and growth.
• Operate with ambiguity, build new commercial capabilities from scratch, and contribute to company building.
• Collaborate with Marketing, Product, Engineering, Partnerships, Account Management, and Sales.
• hirify.global values diverse perspectives and encourages applications from people of all backgrounds and identities.
• Interview accommodations are available on request.

Hiring process

• Reasonable accommodations can be requested during the recruitment process.