Application Analyst I - Epic Hospital Billing & Claims (Epic)

Location: US - National

Company

hirify.global provides healthcare IT application support and managed services for clinical and business applications.

What you will do

• Respond to application support requests and incidents within defined SLAs while maintaining clear customer communication.
• Maintain accurate, complete, and relevant application and team documentation.
• Build vendor relationships to support high-quality application operations.
• Assist with application upgrades, security patches, and lifecycle activities from implementation through decommissioning and data archiving.
• Support analyst-led projects by scheduling meetings, recording minutes, and learning basic project management practices.
• Learn clinically integrated hospital and physician-office workflows and develop application expertise through certifications, learning paths, and mentorship.

Requirements

• Bachelor's degree in information technology, engineering, healthcare informatics, computer science, or a related field, or relevant education and 6+ years of industry experience.
• 3+ years of healthcare IT experience or equivalent experience in an IT application analyst role with a degree requirement.
• Strong analytical thinking and problem-solving skills.
• Excellent communication and customer service abilities.
• Ability to collaborate effectively in a team-oriented environment.

Culture & Benefits

• Full-time employment within the Managed Services division.
• Some roles may include an on-call rotation providing 24x7 support for critical applications.
• Travel may be required as necessary to support business needs.
• Ongoing certification, learning paths, and mentorship support professional growth in healthcare IT.