Patient Intake Coordinator (Oncology)

Location: Hybrid position in Richardson, Texas, with regular presence required at the employee site. Monday–Friday, 8:30 a.m.–5:00 p.m.

Company

hirify.global, supported by McKesson, provides evidence-based community oncology care through Texas Oncology clinics.

What you will do

• Coordinate the new-patient referral process from intake through scheduling.
• Collect demographic, insurance, referral, medical record, and pre-visit information.
• Register and update patient accounts in practice management and electronic health record systems.
• Assess and triage referral needs, respond to inquiries, and provide appointment instructions.
• Verify insurance benefits and eligibility and follow up on missing records and test results.
• Work with providers and clinical staff to resolve administrative issues and accommodate scheduling requests.

Requirements

• High school diploma or equivalent.
• Two years of revenue cycle or patient access experience in healthcare preferred, or an equivalent combination of education and experience.
• Experience with Microsoft Outlook, Word, Teams, and Excel.
• Proficiency in medical terminology and insurance benefits and eligibility verification.
• Knowledge of multiple practice management and electronic health record platforms preferred.
• Completion of required onboarding courses and training within 45 days of starting the position.

Culture & Benefits

• Collaborative, patient-centered oncology care environment.
• Regular interaction with patients, providers, clinical staff, and management in person and virtually.
• Strict confidentiality and adherence to HIPAA requirements.
• Work may include minimal travel to office sites.
• Physical duties include extended periods of standing and walking and occasionally lifting items weighing up to 40 pounds.