Account Manager - Chicago

Location: Chicago, IL, United States

Salary: $75,000 annually, dependent on experience, plus an annual performance bonus opportunity.

Company

hirify.global provides products designed to meet demanding industry standards and serves customers through product and market solutions.

What you will do

• Build and maintain relationships with existing customers while prospecting for new business in the assigned territory.
• Understand customer requirements and recommend suitable products for their projects.
• Manage customer communication, expectations, service issues, sales opportunities, and satisfaction.
• Develop customer programs and business plans, conduct customer business reviews, and support product and market expansion.
• Manage leads, customers, targets, and updates in the company CRM system.
• Coordinate orders and deliveries with internal teams while managing aged inventory and accounts receivable.

Requirements

• At least 3 years of customer service experience.
• Sales experience, preferably with relevant product, industry, and market knowledge.
• Ability to understand technical product specifications and communicate their benefits to customers.
• Understanding of basic accounting and business concepts.
• Bachelor’s degree in business administration, marketing, or a related discipline, or equivalent experience preferred.
• Proficiency in English reading, writing, and speaking; ability to pass a drug test.

Culture & Benefits

• Training provided in sales generation, customer negotiation, gross margin, and the collection process.
• Medical, dental, vision, life, and disability insurance.
• Health savings account with company contribution.
• 401(k) plan with company match.
• Paid vacation and holidays, stock purchase program with employee discount, and educational reimbursement.
• Wellness programs and additional supplemental benefits.