Senior Patient Access Specialist (Healthcare)

Location: Onsite at Mercy - The Jewish Hospital in Cincinnati, Ohio; applicants must reside in and be authorized to work within the United States.

Salary: $18.65–$19.90 per hour, based on experience.

Company

hirify.global provides technology-enabled revenue cycle management and point solutions for hospitals, health systems, and affiliated physician groups across the United States.

What you will do

• Perform admitting and preregistration duties for hospital patients.
• Assign accurate medical record numbers, collect demographic and insurance information, process physician orders, and complete medical necessity and compliance checks.
• Verify insurance eligibility and benefits, select plan codes, document financial liabilities, and collect point-of-service and past-due balances.
• Explain and distribute consent, Medicare, Tricare, observation, and other required patient forms, obtaining signatures and maintaining documentation.
• Audit patient accounts across employees, departments, and facilities; correct discrepancies and provide statistical reports to Patient Access leadership.
• Use ABN software to screen Medicare medical necessity and inform patients of potential non-payment.

Requirements

• 2–3 years of experience in patient access or a leadership role.
• CHAA and/or CRCR certification; certification is company-paid.
• Knowledge of revenue cycle processes, including admissions, billing, payments, denials, authorizations, and benefits verification.
• Knowledge of health insurance requirements and medical terminology, CPT, or procedure codes.
• Ability to meet compliance, audit, point-of-service collection, and customer-service standards.
• Must reside in and be authorized to work in the United States.

Nice to have

• Associate degree, preferably in healthcare administration, business administration, or a related field.
• Openness to using AI and emerging technology to improve processes and patient and client experiences.

Culture & Benefits

• Comprehensive healthcare, time-off, retirement, and well-being benefits.
• Paid professional certifications and tuition reimbursement.
• Bonus and quarterly or annual incentive programs.
• Work-life flexibility, collaboration, professional growth, and innovation-focused culture.