Patient Access Liaison - Rare Disease - Central (Rare Disease)

Location: US - Illinois - Chicago. Field-based role with phone, virtual, and in-person patient and provider engagement and travel up to 50%, including occasional overnight and weekend commitments.

Annual base salary: $158,394–$185,578 for Level 5 or $164,276–$222,256 for Level 6, plus bonus or sales-based incentive eligibility, stock-based incentives, and benefits.

Company

hirify.global is a biotechnology company developing, manufacturing, and delivering medicines for serious illnesses across oncology, inflammation, general medicine, and rare disease.

What you will do

• Support patients, caregivers, healthcare providers, physician offices, and infusion centers with insurance benefits, prior authorization, reimbursement, and coverage pathways.
• Identify and resolve access barriers, including coverage questions, denied claims, appeals, and reimbursement issues before and after infusion.
• Educate patients and providers on coding, billing, co-pay assistance, foundations, free drug programs, and patient support resources.
• Build patient and caregiver relationships and secure written or electronic HIPAA authorization within the assigned geography.
• Collaborate with Market Access, Medical Affairs, Advocacy, Case Management, Site of Care, and external partners.
• Document interactions accurately, escalate systemic issues, and report adverse events and product complaints through established processes.

Requirements

• Level 5: doctorate, or a master's degree with 2 years, bachelor's degree with 4 years, associate's degree with 8 years, or high school diploma/GED with 10 years of patient services and/or access and reimbursement experience.
• Level 6: doctorate with 2 years, master's degree with 4 years, or bachelor's degree with 6 years of patient services and/or access and reimbursement experience.
• Knowledge of access and reimbursement, prior authorization, healthcare reimbursement systems, coding and billing, patient support programs, HIPAA, FDA, and compliance requirements.
• Strong analytical, problem-solving, written and verbal communication, stakeholder engagement, and decision-making skills.
• Ability to manage complex patient situations, respond rapidly to urgent access needs, and work effectively in matrix field environments.
• Proficiency with Microsoft Office, CRM, AI, and relevant systems.

Nice to have

• Experience supporting buy-and-bill or infused pharmaceutical therapies.
• Rare disease or orphan drug experience.
• Clinical background in nursing or allied health.
• Experience working in cross-functional field teams.

Culture & Benefits

• Collaborative, innovative, and science-based work environment.
• Health, dental, vision, life, disability, and flexible spending benefits.
• Retirement and savings plan with company contributions.
• Annual discretionary bonus or sales-based incentive plan for eligible field sales roles.
• Stock-based long-term incentives, paid time off, and biannual company-wide shutdowns.
• Career development opportunities and flexible work models where applicable.

Hiring process

• Applications are accepted until August 3, 2026, or until a sufficient number of applications are received or a candidate is selected.
• Reasonable accommodations are available for candidates with disabilities during the application and interview process.