Manager, Publisher Success (Ad Tech)

Location: London, England, United Kingdom; flexible in-office or remote work, with residence within a commutable distance of the office required for occasional in-person collaboration

Company

hirify.global is an advertising technology company using the AI-driven Mindset Graph to deliver contextual advertising outcomes for brands, publishers, and consumers.

What you will do

• Lead, coach, and mentor the EMEA Publisher Success team, managing performance, priorities, training, and career development.
• Manage a portfolio of high-value publisher accounts, driving retention, growth, and long-term partner value.
• Monitor publisher health and performance metrics, optimize inventory allocation, and identify yield and upsell opportunities.
• Improve operational efficiency through streamlined processes, training materials, and Zendesk service-level agreements.
• Lead network-level troubleshooting with Engineering and Ad Operations to resolve technical and operational risks.
• Collaborate with Publisher Development, Revenue, Product, Solutions Engineering, and development teams on supply strategy and publisher integrations.

Requirements

• 5+ years of experience in publisher-side ad tech, including account management and client solution building.
• 1–2+ years of direct experience managing and developing team members.
• Deep expertise in digital advertising, ad tech, programmatic landscapes, and emerging industry trends.
• Strong communication, analytical problem-solving, organization, and task-prioritization skills.
• Proficiency in media math, Excel, reporting tools, JIRA, Zendesk, and Google Suite.
• Experience troubleshooting technical integrations with Product Management and Engineering teams.

Nice to have

• Experience working with European publishers.
• Familiarity with Prebid, JavaScript tags, and server-to-server integrations.
• CTV experience.

Culture & Benefits

• Flexible work environment with in-office and remote-from-home options.
• Benefits and perks package available through hirify.global.
• Culture centered on customer focus, ownership, innovation, and belonging.

Hiring process

• Recruiters can provide additional benefits information during the hiring process.