Publisher Success Manager (Ad Tech)

Location: Remote, United Kingdom

Salary: £35,000–£55,000 per year

Company

Omnidex, part of hirify.global Media Group, connects premium publishers with advertisers through direct technology integrations, contextual signals, first-party data, and native high-impact advertising formats.

What you will do

• Own the end-to-end post-sales publisher journey from sales handoff and onboarding through launch, performance management, retention, and expansion.
• Lead publisher integrations by gathering technical inputs and coordinating Yield, Ad Ops, Solutions, Engineering, and Product teams.
• Monitor monetization metrics and identify opportunities to improve revenue, efficiency, and supply quality.
• Manage issues and escalations, coordinating root-cause analysis, remediation, and stakeholder expectations.
• Build the Publisher Success operating model, including playbooks, service levels, QBRs, escalation paths, and partner health tracking.
• Translate publisher feedback into prioritized product and process improvements while collaborating with Finance, Legal, and Revenue Operations.

Requirements

• 3+ years of experience in a publisher-facing post-sales support role within ad tech.
• Hands-on experience with publisher monetization in programmatic advertising, including SSPs, header bidding, GAM/Ad Manager, Prebid, and oRTB-based integrations.
• Experience owning publisher onboarding, integrations, and ongoing account performance with technical and operational teams.
• Technical fluency in auctions, bid requests, performance drivers, and troubleshooting.
• Strong analytical, communication, ownership, prioritization, and cross-functional coordination skills.
• Comfort travelling for events and partner meetings when needed.

Nice to have

• Experience building playbooks, health scoring, service levels, and repeatable workflows.
• Commercial understanding of yield, floors, demand quality, scale, and publisher growth opportunities.

Culture & Benefits

• Significant ownership of publisher success and supply performance.
• Direct visibility into the relationship between publisher performance improvements, growth, and retention.
• Work at the intersection of gaming, entertainment, and performance advertising.
• Lean structure with close collaboration with decision-makers.
• Fast-paced environment with ambitious growth goals and substantial change.