Enterprise Customer Success Manager

Location: Hybrid in London, with attendance at the London office three days per week. Candidates must be eligible to work in the UK; visa sponsorship is not available.

Company

hirify.global develops an AI-powered marketing platform that helps marketers analyze, create, launch, and optimize personalized campaigns.

What you will do

• Own the overall relationship with assigned enterprise clients and help them unlock value from the platform.
• Build trusted, strategic relationships with CMOs, CRM leads, project managers, and software developers.
• Coordinate hirify.global resources and ensure effective collaboration with client stakeholders.
• Represent customer needs and issues internally across departments.
• Provide training, guidance, and advice on using the hirify.global platform.
• Communicate product updates and releases and support clients in adopting changes.

Requirements

• Bachelor’s degree.
• 1–4 years of experience in relevant roles, preferably in software or technology-related companies.
• Strong presentation, communication, interpersonal, organizational, and analytical skills.
• Ability to manage multiple tasks, learn quickly, and explain technology to stakeholders at different levels.
• Excellent computer skills, including Excel.
• Eligibility to work in the UK is required; visa sponsorship is not available.

Culture & Benefits

• People-first culture focused on innovation, ownership, inclusion, and continuous learning.
• Hybrid work model with a modern London office.
• Daily lunch budget when working onsite and a fully stocked kitchen.
• Social events throughout the year.
• Support for professional growth in a workplace recognised among the UK’s Best Workplaces in Tech and for Wellbeing.