Health Informatio Specialist I

Location: Onsite in Chester, SC, United States; Monday–Friday, 8:00 a.m.–4:30 p.m.

Company

hirify.global provides secure data collaboration and health information solutions for healthcare providers, health plans, researchers, and life sciences organizations.

What you will do

• Receive and process patient health information and medical record requests according to company, facility, authorization, and HIPAA requirements.
• Retrieve, assemble, verify, digitize, and transmit medical records from paper and electronic health record sources.
• Safeguard confidential patient information and prevent unauthorized disclosure.
• Provide front-desk customer service, handle inbound and outbound calls, and assist patient walk-ins.
• Perform data entry and administrative tasks, including handling faxes, opening mail, and scheduling pickups.
• Meet site productivity expectations and communicate changing volumes or operational issues to management.

Requirements

• High school diploma or GED.
• Strong customer service, clerical, communication, organization, and data entry skills.
• Basic computer proficiency, including Microsoft Word and Excel, plus regular use of phones, fax machines, printers, and office equipment.
• Professional verbal and written communication skills in English.
• Ability to work with minimal supervision, manage multiple priorities, and perform in a fast-paced, high-volume environment.
• Ability to commute between locations and work overtime during peak seasons when required.

Nice to have

• Healthcare or medical office experience.
• Production or metric-based work experience.
• In-person customer service experience and the ability to build relationships with onsite clients.
• Experience suggesting process improvements and providing feedback to internal stakeholders.

Culture & Benefits

• Full-time regular employment with PTO, health, vision, and dental coverage.
• 401(k) savings plan and tuition assistance.
• Growth opportunities locally and nationwide.
• Post-offer health screenings and vaccination requirements may apply based on client and state requirements.
• This position is not eligible for employment sponsorship.