Onsite Area Health Information Specialist I (Healthcare)

Location: Onsite in Jackson, MS, United States; Monday–Friday, 8:00 a.m.–4:30 p.m. CST. Ability to commute between locations and work overtime during peak seasons may be required.

Company

hirify.global provides secure, accessible, and actionable health data collaboration solutions for healthcare providers, health plans, researchers, and life sciences companies.

What you will do

• Receive, process, retrieve, and transmit patient health information requests in accordance with company and facility policies.
• Protect patient privacy and maintain confidentiality and security in compliance with HIPAA requirements.
• Prepare, assemble, review, and maintain accurate patient charts using paper records and electronic health record systems.
• Create digital images of paperwork and store documentation in electronic medical records.
• Answer inbound and outbound calls, assist patient walk-ins, and handle faxes, mail, data entry, and pickup scheduling.
• Meet site productivity expectations while adapting to changing priorities and fluctuating request volumes.

Requirements

• High school diploma or GED.
• Basic computer proficiency and strong data entry, organization, and time-management skills.
• Professional verbal and written communication skills in English.
• Ability to use phones, fax machines, printers, multiple software platforms, and other office equipment.
• Ability to work with minimal supervision and respond effectively in a fast-paced environment.
• Must work onsite in Jackson, MS, commute between locations as needed, and may need to complete post-offer health screenings and required vaccinations.

Nice to have

• Knowledge of release-of-information procedures and HIPAA compliance.
• Experience with electronic health record systems, especially EPIC or Cerner.
• Document review and redaction experience.
• Healthcare environment, production or metrics-based work, or in-person customer service experience.

Culture & Benefits

• Comprehensive onsite and virtual training followed by job shadowing with an assigned mentor.
• Company-provided equipment, including a computer, monitor, and virtual phone.
• Full benefits including paid time off, health, vision, and dental insurance.
• 401(k) savings plan and tuition assistance.
• Employment sponsorship is not available for this position.