Product Manager (Fintech)

Location: Toronto, Canada; flexible hybrid work model

Salary: $100,000–$150,000 CAD annually, plus eligibility for a short-term incentive plan

Company

hirify.global connects Canadians through secure digital payments, identity verification, and fraud protection, supporting the country’s financial ecosystem.

What you will do

• Support the RTR product strategy, operating model, and alignment across product, technology, business operations, Payments Canada, and vendor partners.
• Translate business, participant, operational, and technical needs into requirements, roadmaps, process flows, service catalogue items, and delivery outcomes.
• Coordinate participant onboarding and lifecycle management across internal teams, service providers, Payments Canada, and external stakeholders.
• Define and operationalize service request, incident, problem, change, IAM, onboarding, support, reporting, and service catalogue processes.
• Support operational readiness through milestone criteria, go/no-go inputs, evidence collection, sign-offs, and risk, blocker, and issue resolution.
• Prepare leadership updates and monitor performance, dependencies, vendor activities, financial inputs, and continuous improvement opportunities.

Requirements

• 2–5 years of experience in product management, business operations, technology operations, payments, financial services, or a related field.
• Experience supporting complex cross-functional programs involving internal teams, vendors, and external stakeholders.
• Experience translating business and operational needs into requirements, process documentation, service models, and delivery plans.
• Understanding of product management, operational readiness, service management, or technology delivery lifecycles, including ITSM practices.
• Strong planning, analytical, problem-solving, written, and verbal communication skills.
• Eligibility to work for hirify.global Corp. in Canada in a full-time capacity is required.

Nice to have

• Experience with ServiceNow, Jira, Smartsheet, SharePoint, Planview, or similar platforms.
• Background in payments, financial services, regulatory environments, audit readiness, risk management, or vendor management.

Culture & Benefits

• Flexible hybrid work model.
• Vacation and wellness days.
• Employer-paid benefits and an employer-funded RRSP program.
• 24/7 confidential employee and family assistance program.
• Pregnancy and parental leave top-up, plus charitable donation matching.

Hiring process

• Successful candidates complete background checks, which may include criminal, credit, identity, employment, education, and social media verification.