Business Development Representative (AI)

Location: Remote in São Paulo, Brazil

Company

hirify.global provides AI-powered, cloud-native customer and employee experience orchestration solutions used by more than 8,000 organizations in over 100 countries.

What you will do

• Generate and qualify outbound and inbound sales pipeline across Brazil’s contact center and customer experience market, including strategic and government accounts.
• Build targeted account lists, identify decision-makers, and execute prospecting campaigns through email, phone, live chat, LinkedIn, and sales engagement tools.
• Conduct consultative discovery conversations to understand buyer priorities, fit, and buying timelines.
• Collaborate with field sales on account strategies, competitive positioning, expansion opportunities, and qualified handoffs.
• Maintain accurate, real-time pipeline and activity records in Salesforce.
• Test outreach strategies, nurture future opportunities, and improve prospecting processes and conversion rates.

Requirements

• Advanced to fluent written and spoken English proficiency.
• At least 3 years of B2B experience in sales, business development, or inside sales, with a record of meeting or exceeding targets.
• Bachelor’s degree in marketing, communications, business, or a related field, or equivalent software or SaaS sales experience.
• Proficiency with Salesforce and prospecting tools such as 6sense, Lusha, Salesloft, Outreach, and LinkedIn Sales Navigator.
• Strong communication, organization, time management, and relationship-building skills for engaging senior business and technical stakeholders.
• Experience with government accounts and complex, multi-stakeholder organizations.

Nice to have

• Spanish language proficiency.
• Experience with Salesforce reporting, dashboards, and analytics.
• Contact center, telecommunications, or customer experience industry knowledge, including IVR, ACD, CTI, or contact center platforms.
• Interest in developing a long-term career in sales.

Culture & Benefits

• Flexible-first ways of working within a global organization.
• Mentorship, learning programs, leadership development, and education support.
• Paid volunteer time, August Free Fridays, well-being resources, and regionally tailored benefits.
• Opportunity to support AI-powered technology at enterprise scale.

Hiring process

• Application review by Talent Acquisition and the hiring team.
• Zoom interview with a Talent Acquisition Partner, followed by meetings with the hiring manager and interview team.
• Most processes include no more than five interviews before final steps.