Senior Client Executive

Location: Hybrid role in Duluth, Georgia, United States; travel and occasional overnight stays required.

Company

EPIC Insurance Brokers & Consultants is a nationwide insurance brokerage and consulting firm founded in 2007, with more than 4,000 employees and over 60 offices across the United States.

What you will do

• Lead client satisfaction, service delivery, relationship management, and communication with clients and vendors.
• Develop and present customized strategies for complex employee benefit programs, including cost containment and quality improvement initiatives.
• Manage vendor relationships, contracts, renewals, procurement projects, RFPs, implementations, and program performance reporting.
• Act as project manager for client initiatives, compliance deadlines, annual benefit deliverables, and communication activities.
• Analyze Health & Welfare plans, utilization trends, benchmarks, financial reports, and self-funded plan performance.
• Support new business development, mentor Junior Associates, and participate in industry conferences.

Requirements

• Bachelor’s degree or equivalent education, training, or business experience.
• 5+ years of experience, preferably in insurance, employee benefits, or HR.
• In-depth knowledge of Health & Welfare programs, including self-funded medical, prescription drug, dental, vision, disability, life insurance, absence management, and tax-advantaged accounts.
• Experience managing large self-funded group benefit clients in a consulting or brokerage environment, including full-cycle RFPs and benefit plan implementation.
• Strong analytical, problem-solving, communication, organizational, project planning, and presentation skills.
• Insurance licensing or the ability to obtain a license after employment; proficiency with Microsoft Office and large data sets.

Culture & Benefits

• Hybrid work environment focused on collaboration, teamwork, and inclusion.
• Paid time off, paid holidays, early-close days, and paid parental and other leave programs.
• 401(k) matching, medical, dental, vision, wellness, and employee assistance programs.
• Mentorship, tuition reimbursement, leadership development, employee recognition, and referral programs.
• Additional benefits include pet insurance, identity theft protection, legal planning, family planning, and menopause and midlife support.