Account Manager - Hamilton (Service Sales)

Location: Hamilton, Ontario, Canada; office-based when not visiting job sites or clients, with travel throughout Hamilton and surrounding areas as needed

Salary: CAD 60,000–90,000 total compensation per year

Company

hirify.global provides elevator and mobility-related products and services in a stable, technically focused industry.

What you will do

• Achieve monthly repair sales quotas and grow the service portfolio by prospecting for contracts and maintaining customer relationships.
• Prepare cost estimates, job proposals, booking packages, presentations, reports, and post-completion paperwork.
• Negotiate pricing and proposal terms based on customer needs.
• Manage maintenance agreement renewals, recapture non-OEM units, and work with owners and property or facility managers.
• Visit job sites, assess prospective work, investigate customer complaints, and support collections when necessary.
• Coordinate with service operations to improve service KPIs and attend out-of-town sales meetings or regional training.

Requirements

• At least 2 years of sales experience.
• Strong interpersonal, written, oral communication, negotiation, business, and relationship-management skills.
• Ability to meet deadlines, achieve sales goals, manage conflict, and respond proactively to urgent matters.
• Valid G class driver's licence.
• Ability to work in the Hamilton office when not on site or visiting clients and travel within Hamilton and surrounding areas.
• A bachelor's degree in business, marketing, or a related field is an asset but not mandatory.

Culture & Benefits

• Car allowance or company vehicle with a fuel card.
• Company pension, bonus plans, paid time off, and on-site parking.
• Dental, extended health, vision, disability, and life insurance.
• Employee assistance and wellness programs.
• Structured onboarding, continuous learning, and development programs.
• Open communication, mutual respect, inclusive culture, flat hierarchies, and approachable leadership.

Hiring process

• Applications are accepted through the online recruitment system.
• Applicants interviewed for the role will be informed within 45 days of the interview whether they were successful.