Senior Business Analyst (FOIA)

Location: Onsite in Washington, DC, full-time at EEOC Headquarters; occasional approved local or domestic travel and weekend support may be required.

Company

hirify.global provides software and technology services while supporting the Equal Employment Opportunity Commission's enterprise IT and FOIA programs.

What you will do

• Lead business process analyses, workflow assessments, requirements-gathering sessions, stakeholder interviews, workshops, and fact-finding activities.
• Document, validate, prioritize, and manage business, functional, operational, and system requirements throughout the project lifecycle.
• Translate business needs into actionable requirements and explain technical concepts to business stakeholders.
• Create and maintain business process models, workflow diagrams, process flows, use cases, requirements documentation, and related artifacts using tools such as Microsoft Visio.
• Assess applications and processes, identify inefficiencies and integration challenges, and recommend modernization, automation, workflow, and shared-services improvements.
• Support the administration, configuration, testing, maintenance, integration, and continuous improvement of EEOC FOIA case management systems.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Management, or a related field; alternatively, at least eight years of relevant professional experience.
• Current Business Analysis certification and experience supporting enterprise-level IT and business transformation initiatives.
• Experience with business process analysis, requirements management, process improvement, stakeholder engagement, facilitation, use cases, workflow analysis, SDLC practices, and Agile principles.
• Experience supporting FOIA processes, case management systems, reporting, records management, and continuous improvement.
• Professional command of English and the ability to collaborate with business representatives, leadership, FOIA personnel, OCIO staff, development teams, and government management.
• Must possess or be able to favorably complete a five-year employment background investigation for a Public Trust position and meet applicable OPM suitability standards.

Culture & Benefits

• Full-time work supporting a federal government program at EEOC Headquarters.
• Collaboration across business units, technical teams, FOIA personnel, OCIO staff, and government stakeholders.
• Required training and ongoing professional knowledge development relevant to assigned competencies and EEOC systems.
• Occasional approved local or domestic travel and weekend support as needed.