11 дней назад
Sales Associate III (Luxury Retail)
15 - 20$
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Sales Associate III (Luxury Retail): Delivering personalized luxury-retail shopping experiences and driving Coach store sales through styling, clienteling, omni-channel selling, and customer follow-up with an accent on product expertise, cross-selling, and KPI performance. Focus on building client relationships, using mobile POS and social-selling tools, and managing inventory and store operations in a high-traffic retail environment.
Location: North Conway, New Hampshire, USA; onsite retail store position
Base pay: $15.00–$19.50 per hour
Company
is a global fashion house founded in New York in 1941 and part of the Tapestry portfolio of brands.
What you will do
- Represent the brand and deliver personalized luxury-retail service through styling, product expertise, and fashion advice.
- Drive individual and store sales through cross-selling, upselling, tailored recommendations, customer acquisition, and follow-up.
- Use mobile POS, clienteling tools, social-selling platforms, and short-form video to support repeat purchases.
- Meet personal and team KPIs, create personal sales plans, and maintain strong performance on the sales floor.
- Process purchases, returns, exchanges, and online pickups while completing cash-wrap, POS, and asset-protection procedures.
- Receive shipments, replenish products, maintain inventory, support visual merchandising, and keep the sales floor and stockroom organized.
Requirements
- At least 1 year of sales experience; luxury-retail experience and knowledge of fashion trends and competitors are preferred.
- Experience with POS systems, mobile POS, basic computer tools, walkie-talkies, and reading price or release sheets.
- Strong English proficiency required.
- Ability to work in a fast-paced retail environment, manage multiple customers, and adapt selling techniques to business needs.
- Ability to work flexible schedules, including nights, weekends, public holidays, peak season, and high-traffic retail days.
- Ability to regularly lift at least 25 lbs, occasionally up to 50 lbs, and climb, bend, kneel, and maneuver through the sales floor and stockroom.
Nice to have
- Luxury-retail background, social-media skills, live-stream shopping or video-demo experience, clienteling, and customer data-acquisition skills.
Culture & Benefits
- Inclusive and collaborative environment focused on customer service, trust, feedback, creativity, and results.
- Training programs and opportunities to participate in brand and inclusion initiatives.
- Medical, dental, vision, disability, and 401(k) benefits.
- Paid parental leave, commuter benefits, and tuition assistance.
- Equal opportunity and affirmative action employment practices with reasonable accommodation available.
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