Field Service Engineer (Territory: Marlborough, MA) (Medical Diagnostics)

Location: Marlborough, Massachusetts, United States; remote from home while covering the New England territory. Requires 100% travel within the assigned territory, with limited overnight travel.

Salary: $38.00–$40.50 per hour, plus eligibility for bonus or incentive pay.

Company

Beckman Coulter Diagnostics is a hirify.global operating company developing and supporting clinical diagnostic solutions used in hospitals, research laboratories, reference laboratories, and physician offices.

What you will do

• Install, troubleshoot, validate, modify, maintain, and repair Beckman Coulter laboratory equipment.
• Perform preventive maintenance and corrective actions to ensure optimal instrument performance and minimize downtime.
• Provide technical training and responsive customer service to clinical and research laboratories.
• Maintain customer service logs and internal service records, order repair parts, and meet required service cycle times.
• Use OBI, Salesforce, and SharePoint for service-call planning and team objectives.
• Communicate with internal and external customers and support the training of newer Field Service Engineers.

Requirements

• Associate degree in technical, biomedical, instrumentation, electrical engineering, or a related field, or equivalent military experience.
• At least 1 year of experience diagnosing and repairing mechanical, electromechanical, robotic, electronic equipment, or instrumentation.
• Experience managing a dynamic service schedule and independently completing service documentation, preventive maintenance, and corrective actions.
• Ability to travel throughout the assigned territory and meet company performance and compliance requirements.
• Valid driver’s license and a good driving record over the last three years.
• Ability to lift, lower, and carry up to 50 pounds unassisted and perform frequent bending, crouching, reaching, pushing, pulling, and prolonged sitting or standing.

Nice to have

• Field service experience with medical devices, biotechnology, or other highly regulated industries.
• Customer-facing experience in high-pressure hospital or laboratory settings.

Culture & Benefits

• Remote home-based work arrangement with territory travel.
• Health, dental, and vision insurance for eligible employees.
• Paid time off.
• 401(k) plan for eligible employees.
• Continuous-improvement culture focused on clinical impact and diagnostic innovation.