MedTech Field Service Technician (Medical Devices)

Location: Las Vegas, NV, United States of America; the position supports customer sites locally, including hospitals, pharmacies, and other clinical settings. The role involves up to 2–3 hours of local travel and on-call availability, including nights and weekends.

Salary: $31–$35 per hour.

Company

IQVIA provides clinical research services, commercial insights, and healthcare intelligence for the life sciences and healthcare industries.

What you will do

• Troubleshoot, repair, and document work performed on automated medication dispensing systems.
• Replace hardware parts and perform software updates, calibrations, and routine system checks.
• Conduct biannual or annual preventative maintenance based on customer requirements.
• Assist with installation, implementation, configuration, and testing of new devices at customer locations.
• Maintain assigned parts and tools and record product test data.
• Respond to service tickets within the applicable 4-, 8-, 12-, or 24-hour SLA; travel time and mileage are paid.

Requirements

• Intermediate troubleshooting skills in electronics, mechanics, and electromechanical systems.
• Strong communication skills and the ability to provide exceptional customer support.
• Ability to work independently in customer settings with minimal supervision.
• Active driver license and a personal vehicle for job-related assignments.
• Ability to push, pull, stoop, bend, and lift up to 70 pounds.
• Ability to complete hospital vendor credentialing and meet required immunization and vaccination requirements.

Nice to have

• Experience as a military technician, computer technician, or complex electronics technician.
• Experience supporting automation equipment in a healthcare setting.
• A+ certification.

Culture & Benefits

• Part-time, on-call schedule of approximately 20–25 hours per week; hours and assignments are not guaranteed.
• Paid training is provided.
• Travel time and mileage are paid.
• The position is not eligible for medical benefits.
• The position is not eligible for visa sponsorship.