Channel Partner Manager - DACH (m/f/d)

Location: Berlin, Germany, with a hybrid setup requiring 3 days in the office, or remote from anywhere else in Germany.

Company

hirify.global builds enterprise-grade service software for employee and customer experience, including IT and customer support solutions.

What you will do

• Identify, recruit, sign, and onboard mid-market value-added resellers across the DACH market.
• Build partner sales and pre-sales capabilities, including product knowledge, accreditation, demo certification, quoting, and deal registration.
• Create joint go-to-market plans covering target verticals, solution plays, co-selling, and campaign investment.
• Manage partner-sourced and partner-influenced pipeline, resale revenue, and installed-base expansion.
• Run joint business planning and QBR processes, set partner commitments, and track pipeline health and forecasting in Salesforce.
• Develop the DACH VAR strategy and target partners with ServiceNow, ManageEngine, or other legacy ITSM customer bases.

Requirements

• At least 7 years of experience in channel, alliances, or partner management in SaaS or enterprise software.
• Fluent German and English, written and spoken.
• Proven experience recruiting and activating resale partners in the DACH market.
• Strong understanding of VAR economics, margins, seller compensation, distribution relationships, and reseller investment decisions.
• Experience with ITSM, ITAM, employee experience, or customer experience categories, plus strong pipeline management and CRM skills.
• Must already have the valid right to work in Germany; visa sponsorship is not available.

Nice to have

• Experience targeting ServiceNow or legacy ITSM displacement through resale.
• An existing DACH reseller network across Germany, Austria, and Switzerland.
• Experience building early-stage resale programmes, including margin and incentive design.
• Familiarity with distribution and marketplace dynamics or a solution and pre-sales background.

Culture & Benefits

• Hybrid office work in Berlin or remote work from elsewhere in Germany.
• Global and inclusive workplace focused on equal opportunity and diversity.
• Cross-functional collaboration with field sales, pre-sales, marketing, product, and channel leadership.