Key Account Manager - DACH

Location: Berlin, Germany; hybrid working model

Company

hirify.global develops and licenses typefaces, font technologies, and creative software solutions for global brands and creative professionals.

What you will do

• Own and grow a portfolio of enterprise accounts while achieving retention and expansion targets of 90% or higher.
• Develop strategic account plans to increase product adoption and revenue.
• Identify, qualify, and close upsell and cross-sell opportunities.
• Lead renewals, negotiations, and expansion discussions with senior client stakeholders.
• Collaborate with marketing, product, and customer support teams to maximize client value.
• Track pipeline and performance in CRM tools, maintain accurate forecasts, and share customer insights internally.

Requirements

• Bachelor’s degree in business or a related field.
• Experience in account management, sales, or customer growth within SaaS, digital media, or technology.
• Fluent German and English.
• Demonstrated success meeting or exceeding sales and retention targets.
• Strong communication, negotiation, presentation, prospecting, and account-planning skills.
• CRM experience required; Salesforce experience is preferred. Ability to travel up to 25% annually.

Culture & Benefits

• Innovative, AI-driven working environment in the creative software and technology industry.
• Hybrid work, 30 days of annual leave, and uncapped commission.
• Company pension scheme through direct insurance.
• Onboarding and targeted sales training, with development and internal mobility opportunities.
• Discounted Urban Sports Club membership and subsidized BVG Job Ticket or Deutschlandticket.
• Regular company events and reward programs, including the President’s Club.