обновлено 9 дней назад
Brand Experience Manager - Sonic (Hospitality)
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Описание вакансии
Текст:
TL;DR
Brand Experience Manager - Sonic (Hospitality): Developing and executing brand value strategies and growth initiatives across menu innovation, digital and delivery experiences, loyalty, promotions, ecommerce, and pricing with an accent on cross-functional integration, market testing, and data-driven decision-making. Focus on designing test-and-control programs, evaluating performance metrics, and presenting strategic recommendations to senior leadership.
Location: Atlanta Support Center, United States
Company
is a multi-brand restaurant company operating more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.
What you will do
- Develop and execute a comprehensive brand value strategy and roadmap aligned with Sonic’s mission, values, and business objectives.
- Lead brand experience roadmaps covering the discovery, testing, and launch of growth initiatives.
- Coordinate with Supply Chain, Culinary, Marketing, Loyalty, Digital Retail, Revenue Management, Training, Operations, Analytics, and Consumer Insights.
- Design and oversee market tests across products, pricing, delivery, technology, and customer experience.
- Track initiative performance through data and analytics and drive continuous improvement.
- Create executive presentations covering strategy, progress, risks, and recommendations.
Requirements
- Bachelor’s degree in Marketing, Business, Hospitality, or a related field; an MBA is preferred.
- 5+ years of experience in brand experience, strategy, consulting, or a related function, preferably in restaurants or hospitality.
- Strong understanding of brand management, customer experience, and marketing principles.
- Ability to lead cross-functional teams, manage large-scale multifaceted projects, and deliver work on time.
- Analytical mindset with experience interpreting data and performance metrics.
- Advanced Excel and PowerPoint skills, including pivot tables, SUMIFS, INDEX/MATCH, and executive storytelling; experience with Tableau, Power BI, or similar analytics platforms.
Culture & Benefits
- Work within a multi-brand restaurant organization focused on creating flavorful food and dining experiences.
- Collaborate across shared services and iconic restaurant brands.
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