Technical Business Analyst I (Alternative Investments Operations)

Location: New York City; hybrid with a minimum of two days per week in the office. Candidates must be authorized to work in the United States without current or future sponsorship.

Salary: $90,000–$105,000 per year, plus discretionary bonus and eligible benefits.

Company

hirify.global is an investment management firm supporting private equity, private debt, and alternative investments.

What you will do

• Assess current-state processes, pain points, controls, and success metrics across the alternative investment lifecycle.
• Map and optimize front-, middle-, and back-office workflows using swim lanes and BPMN-style documentation.
• Define automation, standardization, exception-management, straight-through-processing, and future-state operating models.
• Translate business needs into functional specifications, user stories, acceptance criteria, process documentation, and workflow rules.
• Partner with Appian and other platform teams on integrations, APIs, events, file-based workflows, SLAs, routing, and operational controls.
• Drive workshops, UAT, defect triage, training, cutover, hypercare, executive reporting, and post-implementation KPI tracking.

Requirements

• Bachelor’s degree in business, finance, operations management, MIS, computer science, or a related field, or equivalent experience.
• At least 3 years of experience as a Business Analyst, Operations Analyst, or similar role in financial services.
• Experience delivering process improvement or workflow automation from requirements through release in a complex, controlled environment.
• Understanding of investment operations, including cash management, lifecycle events, reconciliations, controls, and reporting.
• Experience with process-mapping tools such as Visio, Miro, or Lucidchart, and structured business analysis techniques.
• Strong communication, documentation, stakeholder management, Excel, and PowerPoint skills; technical collaboration on data and integrations is required.

Nice to have

• Experience with private equity, private debt, real assets, hedge funds, fund administrators, custodians, or vendors.
• Advanced degree or certifications such as Lean Six Sigma, PMP, or CBAP.
• Working knowledge of SQL or BI tools.

Culture & Benefits

• Cross-functional collaboration with operations, product, technology teams, senior leaders, and external service providers.
• Focus on continuous improvement, measurable outcomes, accuracy, traceability, and delivery discipline.
• Paid time off, medical, dental, and vision insurance.
• Retirement, life insurance, and other benefits for eligible employees.
• Eligibility for a discretionary bonus and retirement contributions.