Legal Financial Support Service Billing Supervisor (Legal Finance)

Location: Warrenville, IL, USA

Salary: $59,700–$90,700 per year

Company

Williams Lea by hirify.global provides business support services, including administrative support, document production, presentation design, and marketing and communications services for legal, financial, and professional services clients.

What you will do

• Supervise financial support services employees and ensure service quality, productivity, and client satisfaction.
• Manage staffing, workflow volumes, billing workloads, and resource allocation across shifts or service lines.
• Monitor unbilled and accounts receivable balances, ensuring timely billing, invoice collection, reviews, and approvals.
• Oversee employee interviewing, onboarding, training, development, performance feedback, and off-boarding.
• Respond to client inquiries, resolve escalated issues, communicate risks, and address aged or problematic accounts.
• Prepare operational reports, support P&L activities and client reviews, and ensure compliance with policies and SLAs.

Requirements

• Associate or bachelor’s degree in Business, Finance, or a related discipline, or equivalent experience.
• At least five years of billing experience in a law firm or professional organization; six or more years preferred.
• At least three years of experience supervising all or part of the billing function in a professional services environment preferred.
• Proficiency with 3E, Elite, or Aderant and an industry-standard collections software tool.
• Advanced Microsoft Excel skills, including pivot tables, charts, graphs, and formulas, plus proficiency in Word and PowerPoint.
• Legal terminology knowledge, strong communication and leadership skills, excellent organization, attention to detail, and the ability to meet strict deadlines.

Culture & Benefits

• Full-time employment in a global business support services organization.
• Medical, dental, and vision coverage, paid time off, disability insurance, life insurance, and parental leave.
• 401(k) with company match, tuition assistance, adoption assistance, and employer or partner discounts.
• Employment offers are contingent on successfully completing a background check and drug screen.