Director, Event Technology I - Hoya Hotel Georgetown (Audio Visual)

Location: Washington, District of Columbia, United States. Onsite work in a hotel/convention center environment; irregular hours, on-call availability, evenings, weekends, and holidays may be required.

Salary: $47,632.00–$61,921.60 per year

Company

hirify.global provides audiovisual technology and event services for hotels, convention centers, venues, and live events.

What you will do

• Manage revenue, profitability, labor, equipment sub-rentals, billing, forecasts, and the location P&L.
• Build relationships with venue partners and customers, support retention, and handle escalations.
• Direct daily event operations, including scheduling, equipment setup, operation, strikes, inventory control, and safety.
• Act as an onsite technician when necessary and troubleshoot audiovisual equipment and software issues.
• Develop event sales strategies, upsell and cross-sell services, prepare quotes and proposals, and present solutions.
• Lead staffing, performance management, coaching, training, and team development.

Requirements

• 3+ years of audiovisual experience in a live show environment.
• 1+ years of supervisory experience.
• Working knowledge of audiovisual equipment and proficiency with computer hardware, software, Microsoft Office, and the Internet.
• Ability to complete Level 3 Skills training and demonstrate effective leadership and customer-service skills.
• Bachelor’s degree preferred or equivalent experience; 2+ years of customer service or hospitality experience preferred.
• A valid driver’s license is required for team members who operate company vehicles.

Nice to have

• Sales experience.
• Bachelor’s degree.
• Customer service or hospitality experience.

Culture & Benefits

• High-performance culture focused on accountability, continuous improvement, learning, and quality.
• Training and coaching on service standards, equipment, and company systems.
• Commitment to diversity, equity, and inclusion.
• Employee benefits options are available for employees and families.
• Work may involve multiple hotel locations, heights via lifts and ladders, electrical components, and moderate exposure to outdoor temperatures, dirt, sand, and dust.