Field Service Technician (Medical Devices)

Location: Dallas, TX, United States (remote); assigned territory travel of up to 75%, including overnight stays and extended driving or flights.

Salary: $60,000–$75,000 annually.

Company

hirify.global develops vital organ therapy solutions, including dialysis-related digital services and advanced medical technologies.

What you will do

• Install, repair, calibrate, and perform preventive maintenance on electro-mechanical medical equipment.
• Analyze equipment failures, identify root causes, and complete corrective actions within service-level agreements.
• Manage an assigned territory by scheduling service calls, maintenance visits, parts, and travel.
• Document equipment performance and maintenance records while maintaining calibrated test equipment and accurate inventory records.
• Train hospital and clinic personnel on equipment operation, maintenance, and inspection procedures.
• Communicate service status and arrival times to customers while supporting installations, field actions, meetings, and training events.

Requirements

• Associate’s degree or higher in engineering, biomedical equipment technology, or computer science; alternatively, a related certification or qualifying non-related degree with experience.
• At least 3 years of electro-mechanical troubleshooting experience is required for the non-related degree or BMET certification pathways.
• Ability to independently diagnose equipment problems, manage a territory, and communicate professionally with customers.
• Ability to work in hospitals and clinics while following PPE and environmental, health, and safety procedures.
• Ability to kneel, stand, squat, bend, lift, pull, and twist; regularly lift or move up to 50 pounds and occasionally more with assistance.
• Valid driver’s license and ability to travel, including overnight stays, are required.

Nice to have

• Previous field service experience.
• Completion of a U.S. military electrical or electrical biomedical equipment technology program.

Culture & Benefits

• Medical, dental, and vision coverage beginning on the first day.
• Life, accident, disability, and business travel accident insurance.
• 401(k) retirement savings plan and financial education resources.
• Paid holidays, 20–35 days of paid time off based on service length, family and medical leave, and paid parental leave.
• Educational assistance, flexible spending accounts, commuting benefits, childcare benefits, employee discounts, and an employee assistance program.