Senior IT Specialist, Regulatory Systems (Veeva RIM) | Remote (Veeva RIM)

Location: Remote across Mexico; the posting lists Guadalajara, Jalisco and is open to applicants across the country.

Company

hirify.global develops vital organ therapy solutions and digital services, with a focus on kidney care, dialysis, and broader life sciences applications.

What you will do

• Own and govern Quality and Regulatory IT applications, keeping them compliant with GxP, 21 CFR Part 11, CSV, FDA, ISO 13485, and global regulatory standards.
• Gather business requirements, map workflows, define functional and technical specifications, and design configurable solutions.
• Support and optimize Veeva, TrackWise, LabVantage LIMS, Salesforce-based, and other Quality and Regulatory applications.
• Lead validation activities, including risk assessments, validation plans, test scripts, UAT scenarios, audits, and inspection support.
• Coordinate upgrades, patches, maintenance, defect triage, root cause analysis, issue resolution, and vendor collaboration.
• Act as a liaison across IT, Quality, Regulatory, business stakeholders, developers, and cloud teams while supporting projects, training users, and system adoption.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field.
• At least 3 years of experience in IT business analysis, system ownership, or validation within life sciences, pharmaceutical, or medical device environments.
• Hands-on experience with Veeva, TrackWise, or other Regulatory and Quality applications.
• Strong knowledge of GxP, 21 CFR Part 11, Computer System Validation, validation documentation, and IQ/OQ/PQ scripts.
• Technical knowledge of SQL, system integrations, application configuration, and basic Java and .NET troubleshooting; familiarity with AWS or Azure.
• Spanish and English communication skills are mandatory.

Nice to have

• Experience with Veeva Vault, Salesforce, AWS, Azure, or other cloud-based environments.
• Basic project management experience with Agile, Waterfall, or hybrid methodologies.
• Experience coordinating implementations, upgrades, or process improvements.

Culture & Benefits

• Remote work available across Mexico.
• Work focused on improving patient and care-team outcomes through vital organ therapy solutions.
• Collaboration with global IT, Quality, Regulatory, business, and vendor stakeholders.
• Reasonable accommodations are available for candidates with disabilities during the application and interview process.