Claims Validation Specialist

Location: London (Hybrid)

Company

hirify.global is a high-growth, unicorn-status fintech company on a mission to become a leading global financial services provider by scaling insurance and lending products.

What you will do

• Review indemnity referrals to identify misrepresentation and determine appropriate claim actions.
• Investigate first-party claims through direct communication with policyholders via phone and email.
• Work proactively to minimize financial leakage and protect the company loss ratio.
• Collaborate with claims and fraud teams to build strong cross-functional relationships.
• Identify and implement process improvements to enhance efficiency and customer protection.

Requirements

• Background in fraud, claims, or policy validation.
• Strong investigative mindset with high attention to detail and accuracy.
• Excellent verbal and written communication skills for customer interaction.
• Ability to work efficiently under pressure in a fast-paced, high-growth environment.
• Self-starter attitude with a strong sense of ownership and problem-solving skills.

Culture & Benefits

• Performance-based bonus scheme.
• Private medical insurance with Vitality and mental health support via Oliva.
• Personal learning budget and 2 dedicated L&D days per year.
• 25 days holiday plus bank holidays.
• 4 weeks of Work From Anywhere per year.

Hiring process

• Initial 30-minute call with the Talent Team.
• 1-hour skill-based interview with the Claims Validation Team Lead and a team member.