Product Specialist Director (AI)

Location: New York, New York, United States; hybrid workplace

Compensation/OTE: $150k

Company

hirify.global is an AI platform for contract intelligence that helps legal, procurement, finance, HR, and business teams manage contracts across their lifecycle.

What you will do

• Lead, coach, and develop a high-performing Product Specialist team in New York.
• Oversee the quality and delivery of Proof of Value trials and product engagements across the US.
• Support customer requirement discovery, use-case definition, product demonstrations, and complex enterprise opportunities.
• Partner with Sales leadership and Account Executives throughout the sales cycle.
• Coordinate with Product, R&D, Customer Success, Support, and Operations to communicate feedback and ensure a consistent customer experience.
• Monitor team capacity and performance while improving and scaling Product Specialist processes.

Requirements

• 7+ years of customer-facing experience in enterprise software, SaaS, AI, legal technology, professional services, or a related environment.
• Proven experience managing and developing customer-facing teams.
• Strong commercial awareness and experience supporting complex enterprise opportunities alongside Sales.
• Excellent presentation, communication, analytical, and problem-solving skills, including the ability to explain sophisticated technology to technical and non-technical audiences.
• Confidence working with senior and executive stakeholders and managing multiple customer engagements.
• Willingness to travel for customer engagements and events.

Nice to have

• Experience in legal technology, legal services, or working with legal, procurement, or contracting teams.
• Strong interest in AI and its application to contract and business processes.

Culture & Benefits

• Hybrid work from the New York office with opportunities for international business travel.
• 20 days of paid time off per year.
• 401(k) with a 4% matching contribution.
• Health insurance with individual premiums fully covered and dependent premiums covered at 75%.
• Enhanced maternity and paternity policies, paid sabbatical opportunities, and an annual learning and development budget of $2,750.