Sr. Manager, Global Control Tower Ops

Location: Hybrid role based in Leeds, United Kingdom, or Cork, Ireland; travel up to 20% domestically or globally.

Company

Johnson & Johnson MedTech develops healthcare and medical technology solutions, with the role supporting the DePuy Synthes orthopaedics business.

What you will do

• Manage and further deploy the global 4PL Transportation Control Tower across business units, regions, and franchises.
• Oversee shipment visibility, exception management, TMS adoption, freight audit and pay integration, 3PL connectivity, and performance reporting.
• Establish global standards for transportation execution, customs brokerage coordination, trade operations interfaces, and scalable operating processes.
• Govern performance across 4PL and 3PL partners, transportation providers, and customs brokers using KPIs, scorecards, benchmarking, and corrective actions.
• Collaborate with regional operations, Procurement, IT, Finance, Compliance, Planning, Quality, and external logistics partners.
• Lead and develop a small global or cross-regional team while supporting automation, analytics, visibility, and optimization initiatives.

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business, or a related field.
• 7+ years of experience in transportation, logistics, supply chain, trade operations, or related areas.
• Experience with 4PL Control Tower operations, 3PL management, customs brokerage coordination, and global or regional matrix environments.
• Strong knowledge of multimodal transportation, import/export processes, trade compliance, supplier governance, and logistics provider performance.
• Experience with TMS, Control Tower platforms, analytics, freight audit and pay, and operational performance reporting.
• Ability to manage cross-functional initiatives, influence stakeholders, solve problems, drive process adoption, and lead people.

Nice to have

• Master’s degree in a relevant field.

Culture & Benefits

• Inclusive work environment focused on employee dignity, diversity, collaboration, and accountability.
• Opportunity to work across global business units, regions, and functional teams.
• Role includes professional development and mentorship responsibilities through team leadership and knowledge sharing.