Tech II, Field Service (Biomedical Engineering)

Location: North Carolina, United States (remote); travel to clinical, hospital, and stakeholder sites required 50–75% of the time, including overnight stays.

Salary: $60,000–$75,000 annually.

Company

hirify.global develops vital organ therapy solutions, including digital services and advanced technologies for kidney care and dialysis.

What you will do

• Install, calibrate, maintain, and repair electro-mechanical medical equipment in clinical and hospital settings.
• Diagnose equipment failures, identify root causes, and implement corrective actions in line with safety, quality, and SLA requirements.
• Manage an assigned service territory, including scheduling service calls, preventive maintenance, travel, parts ordering, and inventory control.
• Document service activities, maintenance records, inventory transactions, and test-equipment calibration.
• Train customer personnel on equipment operation, maintenance, and inspection procedures.
• Mentor service technicians, share troubleshooting guides and best practices, and participate in installations, field actions, and service improvement initiatives.

Requirements

• Experience in biomedical engineering, including installation, maintenance, and repair of medical devices.
• Associate’s degree or higher in biomedical engineering, electrical/electronic engineering, computer science, or a related technical field; alternatively, a non-related associate’s degree with 3+ years of electro-mechanical troubleshooting experience, BMET certification with 3+ years of experience, or completion of a U.S. military electrical or biomedical equipment technology program.
• Ability to work independently, manage a service territory, diagnose complex equipment problems, and apply mechanical adjustments and independent judgment.
• Strong verbal and written communication skills and proficiency with Microsoft Office tools, including Outlook, Word, Excel, Visio, Project, and PowerPoint.
• Ability to work in healthcare environments while following PPE protocols and meeting physical requirements, including regularly lifting up to 50 lbs.
• Ability to travel 50–75%, drive long distances or fly, and hold a valid driver’s license.

Culture & Benefits

• Medical, dental, and vision coverage begins on the first day.
• Life, accident, disability, and business travel accident insurance are available.
• Benefits include a 401(k) retirement savings plan, flexible spending accounts, and educational assistance.
• Paid holidays, 20–35 days of paid time off based on length of service, family and medical leave, and paid parental leave are provided.
• Additional benefits include commuting support, childcare benefits, an employee discount program, and an employee assistance program.