8 дней назад
Technical Support Engineer (iGaming)
Вакансия из Hirify Global, списка международных tech-компанийДля мэтча и отклика нужен Plus
Мэтч & Сопровод
Для мэтча с этой вакансией нужен Plus
Описание вакансии
Текст:
TL;DR
Technical Support Engineer (iGaming): Providing third-line technical support and configuring a scalable multi-brand iGaming platform with an accent on C#/.NET backend systems, APIs, cloud infrastructure, and frontend technologies. Focus on diagnosing complex product issues, supporting containerization and scalability, and coordinating operational requirements across engineering, operations, product, and gaming providers.
Location: Malaga, Spain; hybrid work policy. Remote work from abroad is available for up to 10 days per year.
Company
develops and operates online gaming products, including a multi-brand gaming platform serving more than 25 online brands.
What you will do
- Learn the gaming system and its underlying business model and processes.
- Provide high-quality third-line technical support for the iGaming system to customer support, central gaming, partners, developers, DevOps engineers, and QA engineers.
- Configure the iGaming system and clarify operational requirements with providers and business stakeholders.
- Collaborate across engineering, operations, and product teams to deliver business OKRs and operational excellence.
- Contribute to containerization, scalability improvements, system design reviews, and new platform features.
Requirements
- Expertise in second- and third-line technical support for complex product issues, primarily involving C# and .NET.
- Knowledge of backend engineering, including C#/.NET, microservices, APIs, certificates, and cloud-based development.
- Frontend skills with HTML, CSS, JavaScript, TypeScript, and micro-frontend architecture.
- Experience working with QA engineers and understanding manual and automated testing.
- Experience with Agile/Scrum, CI/CD pipelines, change management, and prioritization frameworks such as MoSCoW or the Impact/Urgency Matrix.
- Strong teamwork, ownership, and ability to manage competing requests.
Culture & Benefits
- 25 working days of paid vacation.
- Private health and life insurance.
- Flexible compensation for transport, meals, and other expenses.
- €300 yearly wellness allowance and office perks.
- Intensive summer schedule in August and up to 10 remote-work-from-abroad days per year.
- Team-building events, social clubs, Friday bars, and other company events.
Будьте осторожны: если работодатель просит войти в их систему, используя iCloud/Google, прислать код/пароль, запустить код/ПО, не делайте этого - это мошенники. Обязательно жмите "Пожаловаться" или пишите в поддержку. Подробнее в гайде →