Case Coordinator (Legal Services)

Location: Hybrid, based in the Charlotte, NC office; must be able to work in-office in Charlotte

Company

hirify.global simplifies legal processes for plaintiffs, heirs, attorneys, and healthcare providers through technology-driven legal, medical, and funding services.

What you will do

• Manage an active caseload of 100–150 cases and prioritize daily and weekly tasks.
• Evaluate prospective cases and make funding decisions of up to $10K.
• Coordinate medical treatment for accident victims, including appointments, medical records, and transportation.
• Build and maintain relationships with law firms and medical providers.
• Communicate with attorneys, clients, and medical providers to support effective care and service.
• Collaborate with internal stakeholders to meet service levels and revenue goals, and occasionally train new team members.

Requirements

• High school diploma or GED.
• 1–3 years of relevant industry or legal experience preferred.
• Knowledge of medical terminology and the case life cycle.
• Strong customer service, organization, time management, and prioritization skills.
• Ability to assess case metrics, maintain professional relationships, and make timely independent decisions with supervisor support.
• Must be able to work in-office in Charlotte, NC.

Nice to have

• Bilingual Spanish proficiency.

Culture & Benefits

• Multiple medical plan options, dental, vision, and life insurance.
• 401(k) with a company match.
• Flexible spending accounts for medical and dependent-care expenses.
• Paid time off to recharge.